Consult EngineA front-desk agent for routed calls
An AI agent answers and qualifies callers while your team focuses on the chair. Live PMS booking requires a supported integration and pilot flag.
24/7 AI Receptionist
- Answers 24/7
- Handles the busywork
- Every call scored
What it does.
Answers 24/7
Handles common questions and captures booking intent at any hour.
Handles the busywork
Transfers, sends a booking link, or takes a message today. PMS writes require configuration.
Every call scored
Transcribed and synced to your dashboard.
How it works.
1. A routed call reaches the AI receptionist
Trained on your practice's services, hours, and booking rules, it can receive routed calls around the clock, including nights, weekends, and holidays.
2. It qualifies the caller and answers questions
It handles common questions about treatments, insurance, pricing ranges, and location the same way a trained front-desk team member would.
3. It books directly into your calendar or PMS
For pilot clinics with a supported PMS, signed tools check and revalidate real slots before writing. Other clinics retain transfer, booking-link, or message fallback modes.
4. Every call is transcribed and scored
A full transcript and outcome sync to your dashboard so your team can review calls, spot missed opportunities, and follow up when needed.
Hear it take a call.
A representative configured call. Direct booking requires a supported PMS integration and pilot access.
- Answers around the clock, including weekends and holidays
- Every call transcribed, summarized, and scored
- 500 minutes included each month
That number is the AI concierge itself. Ask it anything, and stay to the end of the call. It gives every caller a code for $100 off.
Hi, I saw my veneers preview on your site. Can I come in this week?
Absolutely. I have Thursday at 2:00 or Friday at 10:00. Which works best?
Thursday at 2 is perfect.
Booked. You will get a confirmation text shortly.
Illustrative example. No real patient data.
Built for every specialty.
After-hours and weekend coverage
Route evening and weekend calls to the agent for answers, qualification, and the clinic's configured booking or fallback mode.
Overflow during busy front-desk hours
When every line is busy, the AI receptionist picks up instead of a caller hitting hold music or hanging up.
Booking fallbacks
If a PMS write is unavailable, the agent can transfer, send a booking link, or take a message according to clinic configuration.
Visible tool outcomes
Booking-tool latency, conflicts, failures, and safe fallback outcomes are recorded without logging patient details.
What you get.
- No after-hours voicemail
- 500 minutes included each month
- Visible call logs and outcomes
Questions about AI Receptionist.
No. It's a natural, conversational AI Receptionist built to handle real scheduling conversations, not a rigid phone tree.
It can take a message, offer a callback, or transfer to a team member, depending on how you configure it.
For pilot clinics with a supported PMS and completed configuration, it can book, cancel, and reschedule after identity and detail confirmation. Otherwise it uses the clinic's configured fallback.
The clinic controls its practice instructions and booking mode in Consult Engine. Plans include 500 receptionist minutes per month, then usage is billed at the disclosed overage rate.
Supported pilot configurations use a compatible practice-management or scheduling integration. Availability depends on provider, operatory, appointment type, and clinic setup, and unsupported clinics keep their fallback mode.
Works with the rest of the platform.
Ready to connect
the workflow?
Start with what is live, then add integrations and roadmap modules as they become ready.